Privacy Policy

When you submit a consultation request we collect the information you provide: your name, company, email address, phone number, the service you need, property type, budget range, timeline, project location, project details, your preferred contact method, and any files you attach. Only your name, contact details and service are required on the quick form.

We also collect standard technical information such as your browser type and pages visited, used only to keep the site working and to understand which pages are useful.

If you choose Allow on our analytics notice, we use Google Analytics to measure visits, which pages are viewed and whether enquiry forms are used. Advertising and personalisation features are switched off. If you choose No thanks, Google Analytics is not loaded. You can change your choice at any time by clearing this site's stored data in your browser.

Your information is used to respond to your enquiry, prepare an estimate, and communicate with you about your project. If you become a client, it is used to administer the work.

We do not sell your information, and we do not share it with third parties for their own marketing.

We use service providers to host this website, deliver email and manage enquiries. They process information only on our instructions and only as needed to provide their service.

Enquiry records are kept for as long as needed to respond and, where a project proceeds, for as long as required for business and legal record keeping. You can ask us to delete your enquiry at any time.

You can ask to see, correct or delete the information we hold about you by emailing markfallone@pinnaclepaintwork.com. We will respond within a reasonable period.

Submissions are sent over an encrypted connection and access to enquiry data is limited to the people who need it. No system is perfectly secure, so please do not send sensitive personal information through this form.

Questions about this policy can be sent to markfallone@pinnaclepaintwork.com or (647) 920-8187.